November 12, 2015

Online Food Delivery May Not Be From Where You Think





[From article]
Chew on this — the food you order on GrubHub and Seamless may have been cooked in a low-grade, or even totally unregulated, “ghost kitchen.”
Many restaurants listed on the food-ordering Web sites are not the ones that actually cook and deliver your food, a new report has found.
Many restaurants listed on the food-ordering Web sites are not the ones that actually cook and deliver your food, a new report has found.
A survey of 100 of the top customer-ranked restaurants on the popular sites revealed that just over 10 percent were “ghost” listings whose name and addresses are nowhere to be found in the city’s database of restaurant-inspection grades, NBC New York said.
Take the GrubHub listing for Really Chinese, at 235 E. 31st St. in Manhattan, for example. There’s no listing for such a restaurant in the city database, and there’s no physical restaurant at that address.
[. . .]
Worse, some of the fake listings could actually be fronts for people cooking out of their own kitchens or in off-the-grid rogue restaurants, the DCA warns.
“New Yorkers should not be deceived by fake listings when they are ordering food online,” city Consumer Affairs Commissioner Julie Menin said Wednesday.
Her agency has reached out to Seamless and GrubHub — which merged in 2013 but maintain separate Web sites — asking them to check that all of their listings are, in fact, registered with the city Health Department’s database of inspection grades.
Seamless and GrubHub are now doing so, a spokeswoman for the Web sites said — adding that the listing for both Really Chinese and Abby Chinese have already been taken down. “We are partnering with New York’s Department of Consumer Affairs to address this issue and remove inaccuracies from our platforms,” the spokeswoman said Wednesday.


http://nypost.com/2015/11/11/your-seamless-order-may-have-been-cooked-in-a-ghost-kitchen/

Your Seamless order may have been cooked in a ‘ghost kitchen’
By Laura Italiano
New York Post
November 11, 2015 | 3:53pm

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