June 20, 2014

Motel Refuses To Allow Service Dog For Child Onto Premises



[From article]
As a courtesy, the family always calls ahead when staying in hotels to let the staff know a service dog will be traveling with them.
Ms Vaughn said that after alerting the Best Western in Baton Rouge, she was told the hotel could no longer honor her booking.
'We got an email saying due to unforeseen circumstances, they will not be able to honor our reservations,' she said.
A reception later told WAFB that although she is aware of the law, the staff were unable to go against what the hotel owner had ruled.
Best Western's corporate office has since reached out to Ms Vaughn, and offered to let her family stay at the hotel - but she declined their offer.
'I've already booked with another hotel that's understanding and happy to follow the law. I don't want to go to a hotel where I have to force them to follow the law,' she said.

http://www.dailymail.co.uk/news/article-2661516/Family-boy-relies-service-dog-vacation-booking-canceled-hotel-not-pet-friendly.html

Mother furious after hotel cancels their reservations because of epileptic son's service dog
Receptionist said owner's wishes had to come before Disability Act laws
Beau Vaughn's dog can spot when teenager is about to have a seizure
By JESSICA JERREAT
Daily Mail (UK)
PUBLISHED: 13:16 EST, 18 June 2014 | UPDATED: 13:37 EST, 18 June 2014

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